While digitization has made it easy for the common man to do business, it has also created a few complexities that weren’t there before. Today, when consumers plan to buy a certain product or service, they are more than likely to go online and research the product/services before making the purchase. Even if consumers are planning to buy from a brick and mortar store, they’ll still search for the one with the biggest collection of products that they’re interested in buying. And that’s not all: they’ll also search for ratings, customer reviews, and complaints before visiting the store to buy the product or services. Almost 93% of consumers claim that online reviews have an impact on their purchasing decision. The Pew Research Center claims that nearly 50% of adults under the age of 50 checks for online reviews before buying anything.
Modern problems require modern solutions. Handling online business reviews is critically important to every business owner today; however, because of its complex nature, it’s not easy to manage. This is where our reputation management services come in. We’ve devised a digital tool that is made to help you address one of the most pressing concerns of the digital age.
Get online reviews on sites that matter to your business and boost customer happiness by leveraging feedback from over 150 online review sources
We understand that one of the most challenging aspects of handling and managing online ratings and reviews for business owners is identifying and sorting out the information in the first place. Our reputation management services in Columbia simplifies that process by giving you an easy and effective way to gather all the reviews and ratings from real customers. Just imagine how much effort and time you’re saving with our automated reputation services in the entire collection process. This could have taken days, even weeks (depending on the scale of your business) if done manually – not to mention the chances of human error that would crop up.
Once your reviews, feedbacks, and ratings are collected, it’s time to separate the good, the bad, and the ugly. Manually looking for positive and negative reviews will take days. But our reputation management services collect all the positive feedbacks in one place, and all the negative ones in another. Then, the real work begins: our reputation management services helps you identify the areas that need attention. We’ll also suggest a plan of action that will help solve common issues raised in various customer feedback. Our reputation management services also help you strengthen your strong areas and how you can enhance and maintain your already unique services.
Almost every company as a review and rating section where customers share their experience, but only a handful of companies address the underlying concerns. With our reputation management services, you could be one of the select few companies known to rectify their issues and make sure their customers have a great experience doing business with them.
Renew Power Marketing has trained reputation management professionals and more digital services in the USA , making it your one-stop-shop.
Get New Reviews, Manage Them And Promote Them Across The Web For 1, 10 Or 10,000 Locations.
All From One Dashboard.
Gather more reviews from your customers via email, SMS, kiosks at your location, on your website, on your social channels, in your RPM Rep business dashboard.